pk98 Privacy Policy

pk98 ("pk98", "we", "us", "our") operates the online gaming platform accessible at pk98.club. This Privacy Policy ("Policy") describes the personal data we collect from users ("Player", "you", "your") who register accounts on, access, or use the pk98 platform, and explains how that data is processed, stored, and protected.

By registering a pk98 account or continuing to use the pk98 platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. This Policy forms part of the pk98 Terms & Conditions. If you do not agree with any part of this Policy, you should not use the pk98 platform and should contact us to close your account.

pk98 is committed to handling all personal data responsibly, lawfully, and in a manner that respects the privacy rights of our players. We operate strictly on a need-to-know basis — we collect only the data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience on pk98.

pk98 collects the following categories of personal data from players:

pk98 does not collect sensitive personal data (such as racial origin, political opinions, religious beliefs, or health information) unless specifically required by law or regulatory obligation.

pk98 collects personal data through the following methods:

• Direct input: Information you provide when registering your pk98 account, completing KYC verification, making deposits or withdrawals, or contacting support;
• Automated collection: Technical and usage data collected automatically via server logs, cookies, and similar technologies when you access the pk98 platform;
• Third-party sources: Identity verification agencies used to confirm your age and identity during KYC; fraud prevention services; payment processors including JazzCash, Easypaisa, and partner banks.

pk98 processes your personal data for the following purposes:

• Account management: Creating and maintaining your pk98 player account, verifying your identity and age, and administering account settings;
• Service delivery: Processing deposits and withdrawals, enabling casino gameplay and sports betting, awarding bonuses, and providing customer support;
• Legal and regulatory compliance: Complying with anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, and responsible gaming regulations including 18+ age verification;
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, money laundering, account takeover, and other security threats;
• Platform improvement: Analysing usage patterns to improve the pk98 platform, personalise your experience, and develop new features;
• Marketing communications: Sending promotional offers, bonus notifications, and platform updates — subject to your communication preferences, which you may update at any time in your pk98 account settings;
• Responsible gaming: Monitoring gaming behaviour to identify potential problem gambling indicators and facilitate the use of responsible gaming tools.

pk98 processes personal data on the following legal bases:

• Contractual necessity: Processing required to provide you with the pk98 gaming services you have registered for, including account management, payments, and customer support;
• Legal obligation: Processing required to comply with AML, KYC, and responsible gaming regulations applicable to pk98's operations;
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where these interests are not overridden by your privacy rights;
• Consent: Processing for direct marketing communications, where consent has been obtained and is subject to withdrawal at any time.

6.1 pk98 does not sell your personal data to third parties. We share data only where necessary to operate the platform or comply with legal obligations, and only with parties bound by appropriate confidentiality and data protection obligations.

Data may be shared with the following categories of recipients:

• Payment processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa, Mastercard, Skrill, Neteller, and USDT infrastructure providers — solely for the purpose of processing deposits and withdrawals;
• Identity verification services: Third-party KYC and AML screening providers used to verify player identity and comply with regulatory requirements;
• Game providers: Licensed software providers whose games are integrated on the pk98 platform may receive limited session and wagering data for game operation purposes;
• IT and infrastructure providers: Cloud hosting, server, and cybersecurity service providers who process data on pk98's behalf under strict data processing agreements;
• Regulatory authorities: Where required by law, court order, or regulatory instruction, pk98 may disclose personal data to competent authorities.

pk98 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit pk98.club. We use the following categories of cookies:

• Strictly necessary cookies: Required for the platform to function (e.g., session management, login state). These cannot be disabled.
• Performance cookies: Collect anonymised data about how players use pk98 (e.g., pages visited, session duration) to help us improve performance and user experience.
• Functionality cookies: Remember your preferences (e.g., language, game settings) to personalise your pk98 experience.
• Marketing cookies: Used to track your visits across sessions to deliver relevant promotional offers from pk98. These are only set with your consent.

You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the pk98 platform.

pk98 retains personal data for as long as is necessary to fulfil the purposes described in this Policy and to comply with applicable legal and regulatory obligations. Specific retention periods are as follows:

• Account data: Retained for the duration of your active pk98 account relationship plus a minimum of 5 years after account closure, in accordance with AML record-keeping requirements;
• Transaction and financial data: Retained for a minimum of 5 years from the date of each transaction;
• KYC and identity documents: Retained for a minimum of 5 years following account closure or the last transaction, whichever is later;
• Technical and usage data: Retained for up to 2 years from collection, unless required longer for fraud investigation or legal proceedings;
• Support communications: Retained for 2 years from the date of the last communication, or longer if related to an ongoing dispute.

Following the applicable retention period, personal data is securely deleted or anonymised.

Subject to applicable law, you have the following rights with respect to your personal data held by pk98:

• Right of access: You may request a copy of the personal data pk98 holds about you;
• Right to rectification: You may request correction of inaccurate or incomplete personal data;
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to pk98's legal retention obligations;
• Right to restriction: You may request that pk98 restrict processing of your data in certain circumstances;
• Right to object: You may object to processing based on legitimate interests or for direct marketing purposes;
• Right to withdraw consent: Where processing is based on consent (e.g., marketing communications), you may withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact the pk98 support team via live chat on pk98.club. We will respond to all valid requests within 30 days. Identity verification may be required before processing your request.

pk98 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and pk98 servers;
• Encrypted storage of sensitive data (financial details, identity documents) at rest;
• Role-based access controls ensuring only authorised pk98 staff can access personal data, on a strict need-to-know basis;
• Regular security audits and penetration testing of the pk98 platform;
• Two-factor authentication options for player accounts.

Despite these measures, no platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, pk98 will notify affected players and relevant authorities as required by applicable law.

pk98 is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. If you are under 18, you must not attempt to register or use pk98. If pk98 discovers or is notified that personal data has been collected from a player under 18, we will take immediate steps to close the account and delete the associated data. If you believe a minor has registered on pk98, please contact our support team immediately.

pk98 operates internationally and your personal data may be processed in countries outside Pakistan, including by third-party service providers (payment processors, KYC providers, cloud infrastructure) who may be located in other jurisdictions. Where personal data is transferred internationally, pk98 takes appropriate measures to ensure the transfer is lawful and that adequate protections are in place for your data, including contractual safeguards with all data processors.

pk98 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform services. When we make material changes, we will notify registered players via email or a prominent in-platform notice at least 7 days before the changes take effect. The "Last Updated" date at the top of this page reflects the date of the most recent revision. Your continued use of pk98 following the effective date of any revision constitutes acceptance of the updated Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way pk98 handles your personal data, please contact our Data Protection team via the live chat facility available on pk98.club. Our email contact address is available in the footer of this page. We aim to acknowledge all privacy enquiries within 5 business days and to resolve them fully within 30 days.